Shipping and Return Policy
Shipping Policy
At Dropzone Creations, we aim to deliver your favorite trending products right to your doorstep as quickly and efficiently as possible. We offer worldwide shipping to ensure our curated selection of the latest and most popular products is accessible to everyone, no matter where you are.
Processing Time: Orders are processed within 1-3 business days. During peak seasons or promotions, processing times may be longer. Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Time:
- Domestic Shipping (USA): Typically, 7-10 business days.
- International Shipping: Usually, 10-14 business days, depending on your location and customs procedures.
Shipping Costs: Free Shipping Worldwide.
Return Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 30 days of receipt for a full refund or exchange, provided the items are in their original condition and packaging.
Return Process:
- Contact our customer service at admin@dropzonecreations.com to initiate a return.
- You will receive a Return Merchandise Authorization (RMA) number and instructions on how to return your item.
- Ship the item back to us using a trackable shipping method. Return shipping costs are the responsibility of the customer.
Refunds: Once we receive your return, we will inspect the item and process your refund within 5-7 business days. Refunds will be issued to the original method of payment.
For any questions or concerns regarding shipping or returns, please contact us at admin@dropzonecreations.com.
