FAQ

Q1: How do I place an order? 

Simply browse our curated selection, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

Q2: What payment methods do you accept? 

We accept major credit cards (Visa, MasterCard, American Express) and PayPal for your convenience.

Q3: How can I track my order? 

Once your order is processed and shipped, you will receive a confirmation email with tracking information. Use this to track your order’s progress.

Q4: Do you ship internationally? 

Yes, we offer worldwide shipping. Shipping times and costs vary based on your location.

Q5: Can I return or exchange an item? 

Yes, you can return or exchange items within 30 days of receipt, provided they are in their original condition. Contact us at admin@dropzonecreations.com to initiate a return.

Q6: How long does it take to process a return? 

Once we receive your return, we will inspect it and process your refund within 5-7 business days. Refunds will be issued to the original method of payment.

Q7: How can I contact customer service? 

You can reach our customer service team at admin@dropzonecreations.com or call us at +1(302-520-2440) during business hours.

For more detailed information, visit our Shipping and Return Policy page.